Steve Francis – Technical Support Manager
Steve Francis has spent over 30 years in the communications industry working with organisations of all types and sizes. Steve has extensive experience and knowledge of telecoms, data-coms, CCTV, access control and audio visual systems enabling him to advise on customer’s technical projects at any level.
Previously working with clients such as BAE Systems, NHS and Local Government as well as many smaller and medium organisations Steve has a very professional approach but retains that personal touch enabling him to develop customer relationships built on integrity and trust.
Steve started in the communications industry in 1987 with BT, initially as a business telephone systems installer then progressed to become a senior technician and was finally promoted to be a customer trainer for a HM Prison Service project.
After leaving BT in 2001 Steve’s roles have been primarily focused on project management and providing pre-sales and after sales technical support. Along with his in-depth knowledge of telecoms he also has years of experience advising on, designing and supporting data network cabling infrastructure, CCTV, access control and audio visual solutions. Training has been key and Steve is accredited by the leading manufacturers including HellermanTyton, Excel, Dahua and Paxton.
“…being able to design, install and support a full range of services makes life simpler for our customers…”, says Steve.